Billing & Plans
Manage your subscription, message credits, usage, and invoices.
Go to Settings → Billing to manage your subscription, monitor message credits, and download invoices. Only workspace owners and admins can access this page.
The page has three tabs: Billing, Usages, and Invoices.
Billing tab
Current plan
The top of the tab shows:
- Plan name and status (Trial, Active, or No Plan)
- Trial end date and days remaining (if on a trial)
- Next renewal date (if on a paid plan)
Changing your plan
Scroll to Available Plans for a side-by-side comparison. Select the plan you want and follow the checkout flow.
To cancel, click Cancel Subscription under your current plan summary. You can cancel immediately or at the end of the billing period.
Canceling may reduce your available features and limits. Review the impact before confirming.
Payment method
Click Add Payment Method or Manage Payment Method to add or update your card on file.
Message credits and usage
Two cards show your remaining credits:
- Incoming Messages — Credits used when customers message you
- Marketing Messages — Credits used when you send campaigns
Each card shows your remaining balance, a usage progress bar, and the pricing rate. Click Add Credits to purchase more.
Usages tab
Resource limits
Cards show your current capacity for features like:
- Knowledge base items
- AI skills
- Customer segments
Usage history
A chart of your incoming and marketing message usage over the last 30 days.
Invoices tab
A list of past invoices. Click any invoice to open it on Stripe, where you can download or print a copy. For a dedicated view with more detail, see Invoices.
Related topics
- Invoices — Dedicated invoice history page
- Account Settings
- Organization Settings